The buyer has the right to withdraw the SIM order within fourteen days without giving any reasons. The withdrawal period is fourteen days and begins at the date of the SIM order. To inform METROPOLIS about the revocation, a formless statement has to be send to METROPOLIS by post mail, fax or email using this contact datas:
Hypergrid Virtual Solutions UG
- Metropolis Metaversum -
FON: +49 (0) 7032 9210042
FAX: +49 (0) 7032 9210047
If the SIM order is revoked, METROPOLIS has to pay back all paiments made by the SIM purchaser within fourteen days beginning with the first day of notification about the withdrawal.